Converge Technologies developed a state of the art Outbound Dialer platform ‘cDialer’ for Warid which enabled the subscriber to interact with their system via a system generated call. The unique services increased the customer satisfaction level by many folds. It allowed Warid to reduce its cost while simultaneously offering new avenues to increase cross selling, introducing new products and expanding sales towards their vast consumer base.
- Value Added Service
- Integrated Marketing
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